How do I cancel my subscription?
Your current subscription is non-refundable, but you can cancel auto-renewal by following the procedures below.
Visit the “Your account” page.
Click the "Subscriptions" tab to find your current subscription.
Click the "Cancel auto-renewal" button.
Check your registered email inbox for an email confirming the cancellation of auto-renewal.
Cancellation of auto-renewal does not affect your current subscription.
You will have full access until your active subscription expires.
If you change your mind just click the "Enable auto-renewal" button. You can cancel/undo cancellation as many times as you like at any time at least 24 hours before the end of your subscription term (JST).
For mobile app subscriptions, refer to the instructions of the store from which you purchased your subscription.