What should I do after I subscribe through the App Store or Google Play Store but cannot access the Nikkei Asia content?

What should I do after I subscribe through the App Store or Google Play Store but cannot access the Nikkei Asia content?

Verify the purchase of your subscription on your device by navigating to the "Account" page, followed by "Sign in" and "Restore." You should be able to access Nikkei Asia's content after completing the restoration. If the problem persists, please contact us.
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